This study explored how the business model of a Jamaican financial firm evolved for regional expansion in the Caribbean. There is a paucity of research on firm internationalization in small markets. These markets constrain economies of scale and financial institutions …
This article explores the evolution of dynamic capabilities over the bank turnaround cycle from the perspective of the resource-based view of the firm. A longitudinal case study uncovered how National Commercial Bank Jamaica sensed threats, mobilized resources to seize the …